Hug your haters : how to embrace complaints and keep you customers

Bibliographic Details
Main Author: Baer, Jay
Format: Book
Published: New York : Portfolio/Penguin , 2016
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 812 BAE
Accession Item Category Format Status Notes
00329930 PINJAMAN BUKU AVAILABLE