Voice of the customer marketing : a revolutionary five-step process to create customers who care, spend and stay

Bibliographic Details
Main Author: Roman, Ernan
Format: Book
Published: New York : McGraw Hill , 2011
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 812 ROM
Accession Item Category Format Status Notes
00260520 PINJAMAN BUKU AVAILABLE