Who's your gladys : how to turn even the most difficult customer into your biggest fan

Bibliographic Details
Main Author: Suttle, Marilyn
Other Authors: Emery, Steward, Vest, Lori Jo
Format: Book
Published: New York : AMACOM , 2009
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 812 SUT
Accession Item Category Format Status Notes
00229452 PINJAMAN BUKU AVAILABLE
00231352 PINJAMAN BUKU AVAILABLE