Coustomer-driven operations : aligning quality tools and business processes for customer excellence

Bibliographic Details
Main Author: Ahoy, Christopher K
Format: Book
Published: New York : McGraw-Hill Companies Inc. , 2009
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 5 AHO
Accession Item Category Format Status Notes
00231437 RUJUKAN BUKU AVAILABLE