Satisfied customers tell three friends, angry customers tell 3,000 : running a business in today's consumer-driven world
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York :
Doubleday ,
2008
|
| Subjects: |
PERPUSTAKAAN KOMUNITI PETALING JAYA
| Call Number: |
658 812 BLA |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 00223597 | PINJAMAN | BUKU | AVAILABLE |