Service operations management : improving service delivery

Bibliographic Details
Main Author: Johnston, Robert 1953-
Other Authors: Clark, Graham
Format: Book
Published: Harlow : Pearson Education Limited , 2008
Edition:3rd ed
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 JOH
Accession Item Category Format Status Notes
00222927 RUJUKAN BUKU AVAILABLE