Delivering customer service : how to win a competitive edge through managing customer relationships successfully

Bibliographic Details
Main Author: Payne, Shelia
Format: Book
Published: Hong Kong : Grolier International Inc. , 2005
Edition:Deluxe edition
Series:Grolier business library
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 GRO
Accession Item Category Format Status Notes
00213006 RUJUKAN BUKU AVAILABLE