Service orientation : winning strategies and best practices

Bibliographic Details
Main Author: Allen, Paul
Other Authors: Higgins, Sam, McRae, Paul, Schlamann, Hermann
Format: Book
Published: Cambridge : Cambridge University Press , 2006
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 5 ALL
Accession Item Category Format Status Notes
00206697 PINJAMAN BUKU AVAILABLE