TQM implementation and impact in the Malaysian public sector : an empirical study

TQM implementation and impact in the Malaysian public sector : an empirical study

Bibliographic Details
Main Author:	Lian, Teddy Kok Fei
Format:	Book
Published:	Kuala Lumpur : National Institute of Public Administration(INTAN) , 2002
Subjects:	Civil service > Malaysia Public administration > Malaysia Total quality management > Malaysia

Similar Items

Menyemarakkan nilai-nilai murni dan pengukuhan perkhidmatan awam negeri yang berkualiti : daripada perspektif YB Setiausaha Kerajaan Negeri Selangor
by: Hashim Meon
Published: (1999)

Sistem saraan di Malaysia : sistem saraan berasaskan merit
by: Muhamad Ali Embi
Published: (2005)

Manual pelaksanaan Sistem Saraan Malaysia
Published: (2007)

On competitiveness : what government and businesess should do
by: Xavier, John Antony
Published: (2017)

Directory of recognised foreign qualifications by the public sector in Malaysia : Kelayakan luar negeri yang diiktiraf untuk perkhidmatan di sektor awam di Malaysia
Published: (1990)

The public sector : managing the unmanageble
by: Stevenson, Alexander
Published: (2013)

Perkhidmatan awam Malaysia : satu peralihan paradigma
by: Ahmad Sarji bin Abdul Hamid
Published: (1994)

Public sector management
by: Flynn, Norman
Published: (2017)

The Malaysian public sector information security risk assessment methodology (MyRAM)
Published: (2005)

The TQM Magazine

The Malaysian bureucracy : four decades of development
by: Abdullah Sanusi Ahmad
Published: (2003)

Providing quality in the public sector : a practical approach to improving public services
Published: (2003)

Guide to TQM

Ke arah kecemerlangan dan kesejahteraan perkhidmatan awam di alaf baru .
by: Abdul Halim Ali
Published: (1999)

TQM : a pictorial guide for managers
by: Oakland, John

The Malaysian public sector information security high-level risk assessment (HiLRA) guide
Published: (2005)

Marketing in the public sector : a roadmap for improved performance
by: Kotler, Philip
Published: (2007)

Etika penjawat awam dari perspektif Islam
by: Sharifah Hayaati Ismail al-Qudsy
Published: (2010)

Cabaran melaksanakan sistem saraan berasaskan merit di sektor awam
by: Muhamad Ali Embi
Published: (2006)

Improvements and development in the public service 1990

The TQM transformation : a model for organizational change
Published: (1992)

Administrators and their service : the Sarawak administrative service under the Brooke Rajahs and British colonial rule
by: Naimah S.Talib
Published: (1998)

TQM in action : a practical approach to continuous performance improvement
by: Pike, John
Published: (1994)

The Malaysian Public Sector information security risk assessment methodology (MyRam) handbook
Published: (2005)

Balanced scorecard step-by-step for government and nonprofit agencies
by: Niven, Paul R.
Published: (2003)

Public personnel management
by: Riccucci, Norma M.
Published: (2006)

Rethinking TQM and making it work
by: Jabnoun, Naceur
Published: (1999)

Strategi TQM : dwidimensi
by: Ab Aziz Yusof
Published: (2012)

The Five pillars of TQM : how to make total quality management
by: Creech, Bill
Published: (1994)

Social media in the public sector field guide : designing and implementing strategies and policies
by: Mergel, Ines
Published: (2013)

Lean for the public sector : the pursuit of perfection in government services
by: Teeuwen, Bert
Published: (2011)

Pekeliling Kemajuan Pentadbiran Awam bilangan 1,Tahun 1992 : Panduan pengurusan kualiti menyeluruh (TQM) bagi perkhidmatan awam
Published: (1992)

The emergence of the modern malay administrative elite
by: Khasnor Johan
Published: (1984)

Jentera pentadbiran kerajaan di Malaysia suatu pengenalan
by: Abdul Aziz Zakaria
Published: (1987)

Total quality management in public sector : an international perspective
by: Morgan, Colin
Published: (1994)

TQM for computer software
by: Dunn, Robert H
Published: (1994)

Building high performance government through lean six sigma : a leader's guide to creating speed, agility, and efficiency
by: Price, Mark
Published: (2011)

Implementing quality : a practical guide to tools and techniques
by: Basu, Ron
Published: (2004)

Strengthening public service delivery : forging ahead together
Published: (2005)

Implementing total quality management
by: Munro-Faure, Lesley
Published: (1992)