Loyal for life : how to take unhappy customers form hell to heaven in 60 seconds or less

Bibliographic Details
Main Author: Tschohl, John
Format: Book
Published: Kuala Lumpur : Golden Books Centre Sdn. Bhd. , 2006
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 812 TSC
Accession Item Category Format Status Notes
00197208 PINJAMAN BUKU AVAILABLE