Designing the customer-centric organization : a guide to strategy, structure, and process
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
San Francisco :
Jossey-Bass ,
2005
|
| Subjects: |
PERPUSTAKAAN KOMUNITI PETALING JAYA
| Call Number: |
658 812 GAL |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 00200725 | PINJAMAN | BUKU | AVAILABLE |