Love thy customer : creating delight, preventing dissatisfaction and pleasing your hardest-to-please customers
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
New York :
McGraw-Hill ,
2006
|
| Subjects: |
| Physical Description: | 133p. ; 24cm. |
|---|---|
| ISBN: | 0071448020 |