Love thy customer : creating delight, preventing dissatisfaction and pleasing your hardest-to-please customers

Bibliographic Details
Main Author: Brinkman, Rick
Other Authors: Kirschner, Rick
Format: Book
Published: New York : McGraw-Hill , 2006
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 812 BRI
Accession Item Category Format Status Notes
00189381 PINJAMAN BUKU AVAILABLE