Perfect phrases for customer service : hundreds of tools,techniques,and scripts for handling any situation
| Main Author: | |
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| Format: | Book |
| Published: |
New York :
The McGraw-Hill Companies,Inc ,
2005
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| Subjects: |
PERPUSTAKAAN KOMUNITI PETALING JAYA
| Call Number: |
658 812 BAC |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 00183691 | PINJAMAN | BUKU | AVAILABLE |