Positively outrageous service : how to delight and astound your customers and win them for life

Bibliographic Details
Main Author: Gross, T. Scott
Format: Book
Published: Chicago : Dearborn Trade Publishing , 2004
Edition:2nd ed.
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 812 GRO
Accession Item Category Format Status Notes
00182251 PINJAMAN BUKU AVAILABLE