Best face forward : why companies must improve their service interfaces with customers

Bibliographic Details
Main Author: Rayport, Jeffrey F.
Other Authors: Jaworski, Bernard J.
Format: Book
Published: Boston : Havard Business School Press , 2005
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 812 RAY
Accession Item Category Format Status Notes
00181872 PINJAMAN BUKU AVAILABLE