Ravings fans! : a revolutionary approach to customer service

Bibliographic Details
Main Author: Blanchard, Ken
Other Authors: Bowles, Sheldon
Format: Book
Published: London : Harper Collins Business , 1998
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 812 BLA
Accession Item Category Format Status Notes
00172745 PINJAMAN BUKU AVAILABLE