Why CRM doesn't work : how to win by letting customers manage the relationship
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
London :
Kogan Page Ltd. ,
2003
|
| Subjects: |
PERPUSTAKAAN KOMUNITI PETALING JAYA
| Call Number: |
658 812 NEW |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 00172503 | PINJAMAN | BUKU | AVAILABLE |