The Customer management scorecard : managing crm for profit
| Main Author: | |
|---|---|
| Other Authors: | , |
| Format: | Book |
| Published: |
London :
Kogan Page Ltd. ,
2003
|
| Subjects: |
PERPUSTAKAAN KOMUNITI PETALING JAYA
| Call Number: |
658 812 WOO |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 00172509 | PINJAMAN | BUKU | AVAILABLE |