Customer care excellence : how to create an effective customer focus

Bibliographic Details
Main Author: Cook, Sarah
Format: Book
Published: London : Kogan Page Ltd. , 2002
Edition:4th ed
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 812 COO
Accession Item Category Format Status Notes
00153227 PINJAMAN BUKU AVAILABLE