Customer relationship management : getting it right!

Bibliographic Details
Main Author: Kincaid, Judith W.
Format: Book
Published: New Jersey : Prentice Hall PTR , 2003
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658.812 KIN
Accession Item Category Format Status Notes
00154524 PINJAMAN BUKU AVAILABLE