Managing and motivating contact center employees : tools and techniques for inspiring outstanding performance from your frontline staff

Bibliographic Details
Other Authors: Carlaw, Peggy
Format: Book
Published: New York : The McGrawHill Companies , 2002
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 812 MAN
Accession Item Category Format Status Notes
00154489 PINJAMAN BUKU CIRCULATED