Customer experience management : a revolutionary approach to connecting with your customers

Bibliographic Details
Main Author: Schmitt, Bernd H.
Format: Book
Published: New Jersey : John Wiley & Sons, Inc , 2003
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 812 SCH
Accession Item Category Format Status Notes
00157856 PINJAMAN BUKU AVAILABLE