Mengendali aduan pelanggan : menukar cabaran kepada peluang

Bibliographic Details
Main Author: Denham, Jennifer
Other Authors: Mohd Rizal Saidin
Format: Book
Published: Petaling Jaya : Prentice Hall (M) Sdn.Bhd. , 2003
Series:Rahsia Kejayaan
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 648 8342 DEN
Accession Item Category Format Status Notes
00148967 PINJAMAN BUKU AVAILABLE