The Invisible customer : strategies for sucessful customer service down the wire

Bibliographic Details
Main Author: Clegg, Brian
Format: Book
Published: London : Kogan Page Ltd. , 2000
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 812 CLE
Accession Item Category Format Status Notes
00107913 PINJAMAN BUKU STACK ROOM
00167564 PINJAMAN BUKU AVAILABLE