Customer service on the internet : building relationships,increasing loyalty and staying competitive

Bibliographic Details
Main Author: Sterne, Jim
Format: Book
Published: New York : John Wiley & Sons,Inc. , 2000
Edition:2nd edition
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 81202854678 STE
Accession Item Category Format Status Notes
118210 PINJAMAN BUKU STACK ROOM