Super services : seven keys to delivering great customer services, even when you don't feel like it, even when they dont't deserve it

Bibliographic Details
Main Author: Gee, Jeff
Other Authors: Gee, Val
Format: Book
Published: New York : McGraw-Hill , 1999
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658.812 GEE
Accession Item Category Format Status Notes
00101610 PINJAMAN BUKU AVAILABLE