Call center operation : profiting from teleservices
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York :
McGraw-Hill, Inc. ,
2000
|
| Subjects: |
| Physical Description: | 486p. ; 24cm. |
|---|---|
| ISBN: | 0070164304 |
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York :
McGraw-Hill, Inc. ,
2000
|
| Subjects: |
| Physical Description: | 486p. ; 24cm. |
|---|---|
| ISBN: | 0070164304 |