Call center operation : profiting from teleservices

Bibliographic Details
Main Author: Day, Charles E.
Format: Book
Published: New York : McGraw-Hill, Inc. , 2000
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 84 DAY
Accession Item Category Format Status Notes
00108649 PINJAMAN BUKU AVAILABLE