Measuring customer satisfaction : survey design,use and statistical analysis methods
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Milwaukee :
ASQC Quality Press ,
1998
|
| Subjects: |
PERPUSTAKAAN KOMUNITI PETALING JAYA
| Call Number: |
658.812 HAY |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 00088664 | PINJAMAN | BUKU | AVAILABLE |