Calming upset customers : staying effective during unpleasant situations
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
California :
Crisp Publications,Inc ,
1989
|
| Subjects: |
PERPUSTAKAAN KOMUNITI PETALING JAYA
| Call Number: |
650 1 MOR |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 022604 | PINJAMAN | BUKU | AVAILABLE |