The Customer challenge : the inside story of a remarkable tranformation in customer service

Bibliographic Details
Main Author: Johnson, Tom
Other Authors: Jakeman, Mark
Format: Book
Published: London : Pitman Publishing , 1997
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 812 JOH
Accession Item Category Format Status Notes
076473 PINJAMAN BUKU AVAILABLE