Kaizen strategies for customer care : how to create a powerful customer-care program-and make it work
| Main Author: | |
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| Format: | Book |
| Published: |
London :
Pitman Publishing ,
1995
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| Subjects: |
PERPUSTAKAAN KOMUNITI PETALING JAYA
| Call Number: |
658.812 WEL |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 047774 | PINJAMAN | BUKU | AVAILABLE |
| 047775 | PINJAMAN | BUKU | AVAILABLE |