Managing quality in the service sector

Bibliographic Details
Main Author: Asher, Mike
Format: Book
Published: London : Kogan Page , 1996
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658.562 ASH
Accession Item Category Format Status Notes
059100 PINJAMAN BUKU AVAILABLE