Making customers count : a guide to excellence in customers care

Bibliographic Details
Main Author: Clutterbuck, David
Other Authors: Kernaghan, Susan
Format: Book
Published: London : Mercury Books , 1991
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 659.2 CLU
Accession Item Category Format Status Notes
031533 PINJAMAN BUKU AVAILABLE