Beyond customer services : keeping customers for life

Bibliographic Details
Main Author:	Gerson, Richard F.
Format:	Book
Published:	California : Crisp Publication , 1992
Subjects:	Consumer protection

MARC


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100	0		\|a Gerson, Richard F.
245	1	0	\|a Beyond customer services : \|b keeping customers for life \|c Richard F. Gerson
260			\|a California : \|b Crisp Publication , \|c 1992
300			\|a 87p. ; \|c 25cm.
650	0	0	\|a Consumer protection
999			\|a 032661 \|b BUKU \|c PINJAMAN \|e PERPUSTAKAAN KOMUNITI PETALING JAYA