Beyond customer services : keeping customers for life

Bibliographic Details
Main Author: Gerson, Richard F.
Format: Book
Published: California : Crisp Publication , 1992
Subjects:

PERPUSTAKAAN KOMUNITI PETALING JAYA

Holdings details from PERPUSTAKAAN KOMUNITI PETALING JAYA
Call Number: 658 8343 GER
Accession Item Category Format Status Notes
032661 PINJAMAN BUKU AVAILABLE