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  1. 1
    The power of the phone : tested techniques to cut costs, save time and boost sales

    The power of the phone : tested techniques to cut costs, save time and boost sales by Cochrane, Pat

    Published 1993
  2. 2
    Cold calling techniques (that really work!)

    Cold calling techniques (that really work!) by Schiffman, Stephen

    Published 1991
  3. 3
    The Secrets of successful telephone selling : how to turn cold calling into hot profit

    The Secrets of successful telephone selling : how to turn cold calling into hot profit by De Winter, Chris

    Published 1988
  4. 4
    Telephone tactics

    Telephone tactics by Roberts-Phelps, Graham

    Published 1999
  5. 5
    Keep them calling! : superior services on the telephone

    Keep them calling! : superior services on the telephone by Barret, Sherry L.

    Published 1997
  6. 6
    The Concise guide to telephone tactics

    The Concise guide to telephone tactics by Robert-Phelps, Graham

    Published 2004