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  1. 1
    Kursus Perkhidmatan Pelanggan Berkualiti

    Kursus Perkhidmatan Pelanggan Berkualiti

  2. 2
    Seminar Persyarikatan Malaysia dan Anda

    Seminar Persyarikatan Malaysia dan Anda

    Published 1991
  3. 3
    101 activities for delivering knock your socks off service

    101 activities for delivering knock your socks off service by Thomas, Ann

    Published 2009
  4. 4
    Exceptional service, exceptional profit

    Exceptional service, exceptional profit by Inghilleri, Leonardo

    Published 2010
  5. 5
    The Zappos experience

    The Zappos experience by Michelli, Joseph A.

    Published 2012
  6. 6
    The social media strategist

    The social media strategist by Barger, Christopher

    Published 2012
  7. 7
    Ke hu ruo bu cheng gui, ye wu ru he neng cheng cai = Unfriendly customer will make you more success try

    Ke hu ruo bu cheng gui, ye wu ru he neng cheng cai = Unfriendly customer will make you more success try by Lin Xiu Wan

    Published 2015
  8. 8
    Outstanding! : 47 ways to make your organization exceptional

    Outstanding! : 47 ways to make your organization exceptional by Miller, John G.

    Published 2010