The Apology Impulse : How the business world ruined sorry and why we can't stop saying it
| Main Authors: | , |
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| Format: | Book |
| Published: |
New York :
Kogan Page
2019
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| Subjects: |
| Physical Description: | ix, 339 pages ; 22 cm. |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9780749493202 |