APA (7th ed.) Citation

Scott, D. M. (2016). The new rules of sales and service: How to use agile selling, real-time customer engagement, big data, content and storytelling to grow your business. John Wiley & Sons, Inc..

Chicago Style (17th ed.) Citation

Scott, David Meerman. The New Rules of Sales and Service: How to Use Agile Selling, Real-time Customer Engagement, Big Data, Content and Storytelling to Grow Your Business. Hoboken, NJ: John Wiley & Sons, Inc., 2016.

MLA (9th ed.) Citation

Scott, David Meerman. The New Rules of Sales and Service: How to Use Agile Selling, Real-time Customer Engagement, Big Data, Content and Storytelling to Grow Your Business. John Wiley & Sons, Inc., 2016.