Woo,wow and win : services design, steategy, and the art of customer delight
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
New York :
Harper Business ,
2016
|
| Subjects: |
| Physical Description: | 315p. ; 24cm. |
|---|---|
| ISBN: | 9780062415691 |