APA (7th ed.) Citation

Jacobs, S. (2014). The art of membership: How to attract, retain, and cement member loyalty. Jossey-Bass.

Chicago Style (17th ed.) Citation

Jacobs, Sheri. The Art of Membership: How to Attract, Retain, and Cement Member Loyalty. California: Jossey-Bass, 2014.

MLA (9th ed.) Citation

Jacobs, Sheri. The Art of Membership: How to Attract, Retain, and Cement Member Loyalty. Jossey-Bass, 2014.