APA (7th ed.) Citation

Hopkins, T., & Katt, B. (2014). When buyers say no. Business Plus.

Chicago Style (17th ed.) Citation

Hopkins, Tom, and Ben Katt. When Buyers Say No. New York: Business Plus, 2014.

MLA (9th ed.) Citation

Hopkins, Tom, and Ben Katt. When Buyers Say No. Business Plus, 2014.