APA (7th ed.) Citation

Hill, V., & Andelman, B. (2012). Fans! not customers: How to create growth in a no growth world. Profile Books Ltd.

Chicago Style (17th ed.) Citation

Hill, Vernon, and Bob Andelman. Fans! Not Customers: How to Create Growth in a No Growth World. London: Profile Books Ltd, 2012.

MLA (9th ed.) Citation

Hill, Vernon, and Bob Andelman. Fans! Not Customers: How to Create Growth in a No Growth World. Profile Books Ltd, 2012.