Service failure : the real reasons employees struggle with customer services and what you can do about it
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York :
AMACOM ,
2013
|
| Subjects: |
PERPUSTAKAAN KOMUNITI PETALING JAYA
| Call Number: |
658 812 TOI |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 00274734 | PINJAMAN | BUKU | AVAILABLE |