APA (7th ed.) Citation

Harrington, H. J. (2012). Streamlined process improvement: The breakthrough strategy to reduce costs, improve quality, increase customer satisfaction, and boost profits. McGraw Hill Companies Inc..

Chicago Style (17th ed.) Citation

Harrington, H. James. Streamlined Process Improvement: The Breakthrough Strategy to Reduce Costs, Improve Quality, Increase Customer Satisfaction, and Boost Profits. New York: McGraw Hill Companies Inc., 2012.

MLA (9th ed.) Citation

Harrington, H. James. Streamlined Process Improvement: The Breakthrough Strategy to Reduce Costs, Improve Quality, Increase Customer Satisfaction, and Boost Profits. McGraw Hill Companies Inc., 2012.