APA (7th ed.) Citation

Kerpen, D. (2011). Likeable social media: How to delight your customers, create an irresistible brand, and be generally amazing on Facebook (an other social networks). McGraw Hill Companies Inc..

Chicago Style (17th ed.) Citation

Kerpen, Dave. Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (an Other Social Networks). New York: McGraw Hill Companies Inc., 2011.

MLA (9th ed.) Citation

Kerpen, Dave. Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (an Other Social Networks). McGraw Hill Companies Inc., 2011.