rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Exceptional service, exceptional profit
  name:
    name part: Inghilleri, Leonardo
    role:
      role term: creator
  name:
    name part: Solomon, Micah
  type of resource: text
  origin info:
    place:
      place term: New York
    publisher: AMACOM
    date issued: 2010
    issuance: monographic
  physical description:
    extent: 170p. ; 24cm.
  note: Leonardo Inghilleri and Micah Solomon
  subject:
    topic: Consumer loyalty
  subject:
    topic: Consumer satisfaction
  subject:
    topic: Customer service
  identifier: 0814415386
  identifier: 9780814415382
  record info:
    record change date: 20100724.0
    record identifier: 0000142874