APA (7th ed.) Citation

Gibbert, M., Golfetto, F., & Woodside, A. G. (2008). Creating and managing superior customer value. Emerald Group Publishing Limited.

Chicago Style (17th ed.) Citation

Gibbert, Michael, Francesca Golfetto, and Arch G. Woodside. Creating and Managing Superior Customer Value. United Kingdom: Emerald Group Publishing Limited, 2008.

MLA (9th ed.) Citation

Gibbert, Michael, et al. Creating and Managing Superior Customer Value. Emerald Group Publishing Limited, 2008.